House Online

Help & Support

Need help with a listing, account, property report or any issue on House Online? Contact our support team and we'll do our best to assist you.

Send us a message

Fill out the form and our team will get back to you.

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Reporting a property?

If you want to report a specific listing, use the Report this Property button on that listing's page — it goes straight to our moderation team with the listing attached.

Support hours

  • Mon – Sat: 8:00 AM – 8:00 PM
  • Sun: Limited support

WhatsApp is usually the fastest way to reach us.

Frequently asked questions